Florida Family Mediation, Parenting Coordination & Conflict Resolution Services
I’m Jessica Oliver, LCSW, a parenting coordinator and certified family mediator in Central Florida. For nearly a decade, I’ve specialized in trauma, high-conflict families, military and first responder support, and parenting resilience.
Calm in Chaos helps families, professionals, and entrepreneurs navigate conflict with structure, neutrality, and compassion. My approach combines legal structure with therapeutic insight, keeping families focused on resolution rather than rivalry.
Services include family and workplace mediation, parenting coordination, collaborative divorce facilitation, and mediation coaching to help you move through difficult transitions with clarity and calm.
Whether you’re ready for change or just exploring your options, I provide the steady guidance to help you find peace in the process.
Events
Behind the Behavior: Understanding Mental Health in High-Conflict Legal Cases
October 27, 2025
12PM-1:30PM EST
Course Description
Behind the Behavior offers attorneys a practical, trauma-informed lens to understand client behavior
in high-conflict legal cases. Rather than dismissing emotional reactions as difficult or irrational, this
course reframes them as potential trauma responses, equipping legal professionals to better
interpret, manage, and communicate with emotionally dysregulated clients.
Participants will learn how common mental health conditions-like PTSD, anxiety, and personality
disorders manifest during legal proceedings and impact decision-making, conflict resolution, and
attorney-client dynamics. The course also explores how to distinguish between strategic
manipulation and psychological overwhelm, with clear guidelines on when to refer clients for mental
health support.
By addressing the emotional toll of high-conflict cases, attorneys will leave with tangible tools to
maintain professional boundaries, reduce compassion fatigue, and practice more effectively withintheir scope.
CLE Credit Breakdown:
- 25 minutes General 1.5 CLE (client behavior, legal strategy, and communication)
- 50 minutes Mental Health 1 CLE (diagnoses, trauma-informed strategies, emotional regulation, and
attorney wellbeing)
About Jessica
I’m Jessica Oliver, a Licensed Clinical Social Worker and Florida Supreme Court Mediator. After navigating the court system both personally and professionally, I founded Calm in Chaos, a family mediation and collaborative conflict resolution practice. I offer divorce mediation, collaborative divorce facilitation, and divorce services to help individuals and families move through conflict with clarity, compassion, and dignity.
With advanced training in Collaborative Divorce Practice and a background in trauma-informed care, I bring a calm, structured presence to emotionally charged situations. Whether you’re navigating separation, building a parenting plan, or struggling to communicate with your co-parent, I offer thoughtful, grounded support every step of the way.
I earned my Bachelor’s in Social Work from Saint Leo University and my Master’s in Clinical Social Work from the University of Southern California, specializing in military trauma. Over the years, I’ve worked in inpatient psychiatric units, veterans hospitals, schools, domestic violence shelters, and community mental health programs—settings where high-conflict dynamics were a daily reality. That experience deeply shaped my approach: steady, emotionally intelligent, and rooted in respect for every voice at the table. Today, I use those skills to guide families through complex conversations and high-stakes decisions with empathy and structure.